Core Values

Core Values

To achieve our Company's Mission Statement and Philosophy, we at Fibre Converters are committed
to the following Core Values:

Quality:  We will build excellence into every aspect of the company.  We must take delight in providing a product that works and satisfies the customer.  Our processes will be refined to eliminate scrap, rework, and lost time.  Variation will be studied, understood, and reduced beyond specification; then it will be reduced some more. In summary, "Delight our customers by doing it right the first time."

Leadership:  We intend to be more than just "doers" - we will be "planners" and "teachers", proactive versus reactive, market makers versus order takers.  We will focus on possibilities and opportunities with a "can do" attitude and not on barriers and obstacles.

Continuous Improvement:  We will look for opportunities to improve or refine all processes by first documenting procedures and then monitoring for sources of variation.  We will proactively work to prevent problems before they occur, as opposed to correcting after they have happened.

Employee Involvement:  We will empower employees to take responsibility for their own areas by providing them with the necessary tools through a comprehensive orientation and ongoing training in the use of systematic quality methods, job related skills, teamwork, and decision making.

Exceeding Customer Requirements:  We will determine what the customer really wants, then measure the customer's satisfaction in all areas:  Quality, Service, On-time Delivery, Price, and Documentation.

Shared Enterprise:  We recognize that our success is directly linked to that of our customers and suppliers.  We will develop long term relationships with our valued partners, built on loyalty, trust, and the sharing of information.

Community Service:  We will promote the growth and well-being of our community through our involvement and financial support of local service clubs, humanitarian service providers, youth programs, governmental agencies, schools, and Christian organizations.